Account3 min read

Manage your account and deletion

Find subscription controls, request a data copy and understand what deletion means.

Open Account

In Settings, open Account to find subscription management and account deletion. Subscription management takes place with the store used for the subscription.

Keep a copy if needed

Email admin@gorivo.co.uk from your account email to request a copy of your personal information. In-app import and export are not available in the first release. We may verify ownership before responding.

Read the deletion warning

Deleting the account removes the account and associated data described in the confirmation. You are signed out and would need to sign up again to return. Do not assume there is a recovery period.

Original records in Apple Health or other source services are not deleted by removing Gorivo. Copies another person previously saved are also different from data held in your own account.

Cancel subscriptions separately

Deleting an account does not replace cancelling a subscription through Apple or Google. Review any active subscription with the relevant store before or after the deletion as appropriate.

For help with a deletion request, contact admin@gorivo.co.uk from the email associated with the account where possible.

Need a hand? Contact admin@gorivo.co.uk.